Clientship

ThinkDev is committed to providing each client with a world class Client Experience. As such, we have 4 Client Experience Pillars that guide our partnership with our clients.

PEOPLE ARE PEOPLE, NOT NUMBERS

Our number one job is to build a relationship with each of our clients. We know that respect is earned, not granted, and we also know that progress is made through relationships, not demands.

COMMUNICATION SIMPLIFIED

Clients have a single point of contact but are free to communicate with any members of the team if desired. Nobody at ThinkDev is inaccessible.

HIGHLY RESPONSIVE + RESPECTFUL BOUNDARIES

We pride ourselves on maintaining the perfect balance of highly responsive, while respecting that our clients are delicately balancing multiple priorities in their professional and personal lives.

PARTNER TO CHALLENGE ASSUMPTIONS

Through consistent communication and respectful conflict, we will challenge assumptions and invite our clients to do so as well. Our goal is transformation, not box checking.